The Drs and staff without a doubt went above and beyondWritten by Wendi | Glenville, NY Hospital: Capital District Veterinary Referral Hospital

Very Impressed!!  Although my story (Fancy’s story) did not have a happy ending…I wanted to take a few minutes and comment.  My cat and self were met at the door and she was immediately taken to the back and evaluated.  The Dr.’s (staff) were very nice, knowledgeable, and detailed to what was going on with my cat. I felt confident when I left her in their care that she was in GOOD hands!! She was a very sick kitty and needed a lot of medical attention.  Calls made to me on updates were prompt..and any call I made was answered by the Dr. prompt..any/all medicines that may have helped were tried..she was made comfortable..she had an evaluation from a specialist..I was given appropriate options.  I returned the next day and did not wait..I was taken back to see her..the Dr. stayed with me..tried to console me..answered my same questions 20 times without one sign of being impatient with me. I was given time to spend with her and even was checked on (how I was doing).  Everything that was going to happen was explained and the outcome was humane for my kitty.  Everyone has a story and so did Fancy.  She was a rescue kitten I got at 3 weeks old..she was 11 when she passed.  She was a beautiful kitty and my best friend.  After my daughter passed this kitty was my only comfort and she spent MANY days and nights with me (literally by my face) as I cried. I was given some of her fur and a nice sympathy card with kitty paw prints and her name..very kind and classy.  Some information was needed after her death and they assisted with that, as well.  The Dr.’s and staff..with out a doubt..went above and beyond.  Thank You!!!

222 Troy Schenectady Road (Rt. 2)
Latham, NY 12110

Telephone:
518.785.1094

Fax:
518.785.5363

Hospital Hours
24 hr/day, 7 days/wk

Driving Directions

24 Hour Emergency & Specialty

Boston West Veterinary Emergency and Specialty

Natick, MA 01760
508.319.2117

Directions

Capital District Veterinary Referral Hospital

Latham, NY 12110
518.785.1094

Directions

Massachusetts Veterinary Referral Hospital

Woburn, MA 01801
781.932.5802

Directions

Port City Veterinary Referral Hospital

Portsmouth, NH 03801
603.433.0056

Directions

SAVES

Lebanon, NH 03766
603.306.0007

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General Practice, Emergency & Specialty

Bulger Veterinary Hospital

North Andover, MA 01845
ER: 978.725.5544 GP: 978.682.9905

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