The client centric engagement and communication for pet wellness is number one

Written by Laura Milewski | Westborough, MA Hospital: Boston West Veterinary Emergency and Specialty

First visit to this facility. Excellent experience. My dog required an eye specialist and Dr. Gervais was amazing as was the tech vet. Normally I would go to Tufts which is close to home, but in this case I didn’t. The staff on the phone from the initial engagement, on-site, to follow up phone discussions was well trained. The client centric engagement and communication for pet wellness is number one. I have engaged with vet practices for many years, this one, five stars. Worth the inconvenience to drive 15 miles to find the BEST. Continue doing what you are doing.

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Boston West Veterinary Emergency and Specialty


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