I don’t know what we would have done that night without your kindness.

Written by Linda & Bob | Malden, MA Hospital: Massachusetts Veterinary Referral Hospital

We have used the services of specialists at Mass Vet over the years and have always been so happy with the way our dogs have been taken care of.  Recently after a terrible experience, we lost our beautiful eight year old cream chow, Bella very unexpectedly at 11:00 p.m. on a Friday night.  Not knowing what to do and unable to reach our vet, we called Mass Vet.  From the minute I made that telephone call, a horrible horrible situation somehow became a little easier.  The person answering the phone assured us that they would help us through this and they would be waiting for us.

When we brought Bella (already passed) to Mass Vet, they came right out to assist us and were so very kind and sympathetic to our situation giving us time to be alone with her to say our goodbyes.   I don’t know how we could have gotten through it without their kindness to us and to Bella (and they had never even met her).  I just received a sympathy card in the mail with my Bella’s paw print.  Although it made me cry it was such a comfort.  Thank you all at Mass Vet.  I Don’t know what we would have done that night without your kindness.



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