The Discharge Process
When Your Pet is Ready to Leave the Hospital:
Please be prepared to spend up to one hour during the discharge process for your pet. It is important that enough time is available to review important information regarding your pet’s care and that you have time to ask any questions.
Once your doctor feels that your pet is well enough to be sent home, a member of our medical team will contact you. At this time they will discuss:
- Your pet’s current medical condition
- Briefly review the discharge instructions and discuss any rechecks that may need to occur
- Update you on your balance
- Schedule a discharge appointment
What to Expect:
When you arrive for your discharge appointment, and prior to meeting with a member of your pet’s medical team, you will be given a copy of your pet’s discharge instructions for your review. If questions arise, now is a great time to note them down.
Your pet’s technician or doctor will then take you to a quiet area and review this material with you. You will receive any necessary medications for your pet and discuss instructions for administering. The doctor or technician will review the current treatment plan, and discuss home and follow up care with you.
A lot of information is conveyed during this conversation and in order to reduce distractions, we prefer to have this conversation without your pet in the room. This gives us the opportunity to focus on answering your questions, but also allows you to (later) have some dedicated time for reuniting with your pet. Both of these processes are extremely important, and we respect your relationship with your pet enough to ensure that reunion is also free of distractions.
Once you feel comfortable with the at home instructions, you will be taken to a member of our client care team to complete the financial part of your discharge and to schedule any recheck appointments that may be required. During this time, the technician or doctor will leave to retrieve your pet.
- Please do not hesitate to ask if you require any assistance getting your pet into your vehicle. We are here to help.
- Our policy is to remove all bandages related to IV catheters or blood draws from your pet prior to leaving the hospital; however, in some cases, it may be necessary to leave a bandage on until they get home. The medical staff will instruct you on removal of the bandage.
- If you have any questions, please do not hesitate to ask before you leave.
Capital District Veterinary Referral HospitalLatham, NY 12110
IVG MetroWestNatick, MA 01760
Massachusetts Veterinary Referral HospitalWoburn, MA 01801
Port City Veterinary Referral HospitalPortsmouth, NH 03801
SAVESLebanon, NH 03766