IMPORTANT VOLUNTARY PET FOOD RECALL NOTICEAugust 10, 2010

July 30, 2010 – The Procter & Gamble Company (P&G) issued a voluntary recall on July 25, 2010 of two specific lots of its therapeutic renal dry cat food in North America due to a possible salmonella health risk. As a further precaution, P&G is voluntarily expanding its recall to include additional veterinary formulas and some specialized Eukanuba dry pet food.

P&G Pet Care wanted to make sure veterinarians and pet owners are aware of the situation as soon as possible to help address any concerns. The health and welfare of pets and their owners is our top priority.

The product involved in the recall are made in a single, specialized facility.  In cooperation with the FDA, P&G determined that some products made at this facility have the potential for salmonella contamination.  No salmonella-related illnesses have been confirmed. As a precautionary measure, P&G is suspending operations at this facility and recalling all dry pet food products manufactured at this plant.

Which Foods are being Recalled?

The following dry food varieties (all sizes) with ‘best by’ dates of July 1, 2010 through December 1, 2011 are being recalled.

Foods NOT affected by this recall include:

  • None of the canned Iams Veterinary Formulas are involved in this recall.
  • None of the dry Iams Cat and Iams Dog food are involved in this recall.
  • None of the canned Eukanuba products or canned Iams products are involved in the recall.
  • No canned food, biscuits/treats or supplements including ProstoraMax are affected by this announcement.

What should I feed instead of this product?

If the pet is eating one of the recalled Iams Veterinary Formula’s: Stop feeding your pet the recalled food immediately. Talk with your veterinarian to find a diet that will fit your pet’s health needs.

Other options for your pet are available, please call to speak to a veterinarian today if you are impacted by this recall.
What to do if you have purchased any of these foods:
Proctor & Gamble have agreed to reimburse all Consumers who have purchased these dry pet foods should discard it. People handling dry pet food can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with surfaces exposed to this product. In an effort to help keep both pets and family members healthy, the FDA provides safe pet food handling tips on their website.

A list of these tips is available at: www.fda.gov/ForConsumers/ConsumerUpdates/ucm048182.htm

Concerned pet owners may call P&G toll-free at 877-340-8823. We apologize for any inconvenience this situation may cause you and want to assure you that P&G Pet Care is taking all the necessary steps to ensure our product quality meets your expectations.

IVG Clients

If you have purchased any of these foods from an IVG hospital in the last six months, you should have received a courtesy call to explain your options and outline any next steps. At this time P&G are providing reimbursements for food purchased directly to clients. Please call the toll free number 877-340-8823.

If you are concerned about your pet’s health and well being, please make an appointment to see a veterinarian, or bring your pet in through one of our Emergency Services.

What are the symptoms of a salmonella infection?

Pets with a salmonella infection may experience:

  • Decreased appetite
  • fever
  • Abdominal pain
  • May appear sluggish.

More aggressive symptoms may include vomiting, bloody diarrhea and dehydration.

In people, symptoms may include nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments including arterial infections, endocarditis, arthritis, muscle pain, eye irritation and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

What is P&G doing to prevent similar problems in the future?

Beyond suspending production at the Lewisburg facility, P&G is taking a fresh look at all their processes and procedures to ensure they’re doing everything possible to consistently meet their high quality standards.

Contact:

Director of Marketing
20 Cabot Road,
Woburn, MA 01801
781.932.5802

24 Hour Emergency & Specialty

Boston West Veterinary Emergency and Specialty

Natick, MA 01760
508.319.2117

Directions

Capital District Veterinary Referral Hospital

Latham, NY 12110
518.785.1094

Directions

Massachusetts Veterinary Referral Hospital

Woburn, MA 01801
781.932.5802

Directions

Port City Veterinary Referral Hospital

Portsmouth, NH 03801
603.433.0056

Directions

SAVES

Lebanon, NH 03766
603.306.0007

Directions

General Practice, Emergency & Specialty

Bulger Veterinary Hospital

North Andover, MA 01845
ER: 978.725.5544 GP: 978.682.9905

Directions